Returns & Exchanges
At Noo, we want you to love your home as much as we do, which is why we offer a 30-day return window for all unused furniture and decor items. If a piece isn't the perfect fit for your space, we are here to help facilitate a smooth return or exchange.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return.
- 2.Prepare the Package
Carefully repackage your items in their original boxes with all protective padding to ensure they arrive back to us safely.
- 3.Affix Shipping Label
Print the prepaid shipping label provided via email and securely attach it to the outside of your parcel.
- 4.Receive Your Refund
Once our warehouse inspects the returned goods, your refund will be processed back to your original payment method within 5-7 business days.